Saturday, April 11, 2009

Uninstalling Live Mesh Beta

Known Issues List contains instructions on how to fully uninstall Live Mesh even if the installation is damaged (which often happens to me). Also, there are instructions on how to install Mesh without UAC.

My installer is broken so I had to manually remove all traces of the client in order to be able to install it again.

Live Mesh Beta: Known Issues List

Issue: Live Mesh is not installed or is installed partially and the customer sees a dialogue stating that Live Mesh cannot install because it is already installed.  Customer is not able to uninstall Live Mesh.

Cause: This experience is typically caused by an interruption in the normal installation process leaving the Registry in a state where certain entries are not removed or added properly.

Possible Workarounds: The Live Mesh installer, LiveMesh.exe, can be used with switches from a command line to install, uninstall, or repair Live Mesh. Note: sometimes you may need to repair the Live Mesh installation before uninstalling it.

     Using LiveMesh.exe switches 
          1. Download the LiveMesh.exe installer
          2. Navigate to and log in using your Live ID
          3. Click on the Devices tab
          4. Select Add Device
          5. Select your platform choice then click Install
          6. Pick the option to Save (remember this location)
     If you are installing on Vista, you will need to run these switches from an Elevated Command Prompt.
          1Click on Start
          2. Select All Programs
          3. Select Accessories
          4. Click on Command Prompt (Please note: if you are installing on a Windows Vista computer, you will need to right-click and select Run
              as administrator)
          5. Once you are in your Command Window navigate to the location that you saved the LiveMesh.exe installer and type one of the following:
                  LiveMesh.exe /repair (assumes the product was already installed or needs to be repaired)
                  LiveMesh.exe /uninstall (removes the product)
                  LiveMesh.exe (no switch, installs the product)


If installing/uninstalling from a Command Prompt does not work, you may need to manually remove the Live Mesh Registry entries.

      Manually editing the Registry
           1. Click Start
. Click Run
           3. Type Regedit and hit Enter (if you are on Vista you will need to agree to a UAC prompt)
           4. In the Registry Editor remove the following Registry entries:
                 \9D1E4BCD781B45B479E1418784C5A935   (NOTE:  value will be unique to you.)


BlueBearr said...

Thanks, the second registry key did the trick!

gman4626 said...

same here. Needed to delete the second registry key listed.

Anonymous said...

many thanks ... sometimes MS sucks