Friday, November 20, 2015

Dealing with People

The link below contains a great summary of Dr. Rick Brinkman's quadrant for understanding the types of behaviour and their approach.

Source: Dealing with People, Chapter 3: The Road to Hell is Paved with Good Intentions

The end of the article contains the scheme used to understand the type of behaviour while the whole text above explains each of the types.

More on the topic in the book "Dealing with difficult people".

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